This week's arrangement will be all about Listening Skills.
Listening is key to all effective communication. It is the ability to accurately receive and interpret messages in communication. It requires focus and means paying attention not only to the story, but how it is told and the use of language and voice.
Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction, greater productivity with fewer mistakes, and increased sharing of information that in turn can lead to more creative and innovative work.
So as future retailers and managers, it is always good to practise your listening skills!
Tips & Tricks
Tips to improve your listening skills!
1. Improve your general listening skills
It is very effective to do various listening exercises, listen to general listening materials (radio reports, TV-shows, documental programs etc) and after that you can do various listening tests.
2. Choose Comprehensible Input
An important thing you must do when looking to improve your listening skills is listen to material that you already mostly understand. This kind of material, known as "comprehensible input", is any audio content that's slightly above your current skill level.
3. Focus on the Big Picture, Not Small Details
Of all the major skills of language, listening skills require the most focus. This is because if you don't focus on what you're listening to, you may miss the core "message" that is being communicated.
Because of all of this, it is important that you focus on "the big picture" when listening, and that you avoid getting distracted by small details.
4. Learn Actively by Taking Notes
Learning happens best when it is active—when you, the learner, are engaged in what you are doing and take action to process new information. If learning is not active, you will absorb less information, and even run the risk of forgetting what you learned quickly.
When working on your listening skills, take out a notebook or piece of paper, and do the following:
Write down the topic of the audio
If there are multiple speakers, write down their names, or come up with labels for each (e.g. Speaker 1, Speaker 2)
Write down the gist of what each speaker says, including any main points they try to communicate
If you frequently hear a word you do not understand, try to write it down so you can look it up later
If there's a word or sentence you find interesting, write it down so that you can practice using it in your own conversations.
5. Expand your vocabulary
It’s always a good idea to learn vocabulary that is common. For you especially, learning vocabulary in Retail is extra important. Individuals with rich vocabulary can express their feelings and thoughts appropriately, as well as fully and correctly understanding what they watch, listen and read.
Practice
Down below you will find a video about how you can improve your listening skills even more!
After you finished watching the video, do the exercises and listen to the audio recording to practise!
Exercise 1
Exercise 2
Audio Recording - Facts about the human body:
While listening to the recording, choose the best option to complete these sentences
Quiz
Audio Recording - Computer Sales:
Quiz: Computer Sales
0%
Carefully listen to the audio recording above and do the Quiz.
De onderstaande antwoorden moet je zelf nakijken; vergelijk jouw antwoorden met de goede
antwoorden, en geef aan in welke mate jouw antwoorden correct zijn.
Now that you have almost finished the arrangement and practised with your listening skills, it's time to watch a movie! Yes, you read that correctly :) Click on the link below to do the final assignment.
Het arrangement English Class Arrangement week 4 is gemaakt met
Wikiwijs van
Kennisnet. Wikiwijs is hét onderwijsplatform waar je leermiddelen zoekt,
maakt en deelt.
Auteur
Sana Taheri
Je moet eerst inloggen om feedback aan de auteur te kunnen geven.
Laatst gewijzigd
2020-04-12 21:46:24
Licentie
Dit lesmateriaal is gepubliceerd onder de Creative Commons Naamsvermelding 4.0 Internationale licentie. Dit houdt in dat je onder de voorwaarde van naamsvermelding vrij bent om:
het werk te delen - te kopiëren, te verspreiden en door te geven via elk medium of bestandsformaat
het werk te bewerken - te remixen, te veranderen en afgeleide werken te maken
voor alle doeleinden, inclusief commerciële doeleinden.
Final Netflix assignment
