# introduction

a formal email is an email to someone you do not know in person. There are certain rules for writing a formal e-mail, different from the informal email. In this lessonseries you will find out what the differences are and how to write a formal email.

A few examples for which you would need to write such an e-mail are complaints about something, an application letter or a letter of enquiry about something. Think of a stay abroad, or maybe a holiday.

In this lesson, we will focus on a formal email about an enquiry after a stay abroad and an application. You will also learn how to fill in an application form.

words to help:

formal e-mail: zakelijke email

complaints: klachten

application: sollicitatie

enquiry: informatie aanvraag

stay abroad: buitenlandse stage