An example of active listening is when someone not only stays silent and listens during a conversation but also shows that they understand and are engaged with the speaker. This can be done through non-verbal cues (like nodding or making eye contact), verbal acknowledgments (such as saying "yes" or "I understand"), and by paraphrasing or summarizing what the speaker has said.
For example, if a colleague is sharing a problem with a project, active listening might look like this:
By actively listening, the speaker feels heard and understood, which can help create an open and constructive conversation.