INTRODUCTION (25 minutes)
- Welcome participants and explain the session's objective.
- Briefly discuss the importance of active listening in the professional realm and how it can positively impact their careers.
KEY CONCEPTS (50 minutes)
- Explain what active listening is and why it's important.
- Discuss the differences between passive listening and active listening.
- Identify common barriers to effective listening, such as lack of attention, or distractions.
- Active Listening. TIPS. How to improve the skill.
SUMMARIZING (40 minutes)
- Role playing to put into practice the key concepts
- Conclusions and Reflections
- Closure
CLOSURE (5 minutes)
- Thank participants for their participation and
- Remind them of the importance of continuing to develop their active listening skills in their professional careers.