They are two distinct approaches to receiving and processing information during a conversation. Let's discuss the differences. Each working group has to stick down the key words for each type of listening (annex 2) after watching the following 2 short videos:
https://www.youtube.com/watch?v=3_dAkDsBQyk
https://www.youtube.com/watch?v=WER63AY8zB8
ACTIVE LISTENING | PASSIVE LISTENING |
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