## Exercise 2

## Measure your level of active listening

Measure your level of active listening and reflect on our strengths and weaknesses. (20 minutes). You can use this questionnaire for students to self-assess their active listening skills and gain a clearer understanding of their strengths and areas for improvement in this crucial skill.

ANNEX 1: SELF-AWARENESS, MEASUREMENT TOOL

No | Active Listening skill | Mark (1-10) 1 - no skillful 10 - very skillful | Score
01 | Mindfulness: How focused are you during a conversation to fully understand what the other person is saying? | 1=Very low 10=Very high |
02 | Empathy: How often do you show understanding and sensitivity towards the feelings of the speaker? | 1= Never 10 = Always |
03 | Asking Clarifying Questions: How well do you use questions to gather more information and clarify any misunderstandings during a conversation? | 1=Very poorly, 10=Very well |
04 | Paraphrasing and Summarizing: How skillfully do you repeat or summarize what the speaker has said to confirm understanding and demonstrate active listening? | 1= Very poor 10= Excellent |
05 | Eye Contact and Body Language: How consistently do you maintain eye contact and use open and receptive body language during a conversation? | 1= Very little 10 = A lot |
06 | Respect: How often do you show respect for the opinions and feelings of the speaker, even if they differ from yours? | 1 = Rarely, 10 = Always |
07 | Constructive Feedback: How effectively do you provide constructive and respectful feedback during a conversation to demonstrate active listening? | 1=Very ineffective 10=Very effective |
08 | Problem-Solving: How well do you understand the problems or concerns raised by the speaker and contribute to finding effective solutions? | 1 = Very little 10 = A lot |
09 | Emotional Engagement: How emotionally connected do you feel with the speaker during a conversation, demonstrating your ability to empathize? | 1=Very disconnected 10=Very |
10 | Clarity in Communication: How clear are you in communicating during a conversation, avoiding confusion or misunderstandings? | 1=Very unclear, 10=Very clear |