## Excercise 3

## Distinguishing active listening and passive listening.

They are two distinct approaches to receiving and processing information during a conversation. Let's discuss the differences. Each working group has to stick down the key words for each type of listening (annex 2) after watching the following 2 short videos:

https://www.youtube.com/watch?v=3_dAkDsBQyk

https://www.youtube.com/watch?v=WER63AY8zB8

ACTIVE LISTENING | PASSIVE LISTENING