## Session structure

INTRODUCTION (25 minutes) Welcome participants and explain the session's objective. Briefly discuss the importance of active listening in the professional realm and how it can positively impact their careers. KEY CONCEPTS (50 minutes) Explain what active listening is and why it's important. Discuss the differences between passive listening and active listening. Identify common barriers to effective listening, such as lack of attention, or distractions. Active Listening. TIPS. How to improve the skill. SUMMARIZING (40 minutes) Role playing to put into practice the key concepts Conclusions and Reflections Closure CLOSURE (5 minutes) Thank participants for their participation and Remind them of the importance of continuing to develop their active listening skills in their professional careers.