Session structure

INTRODUCTION (25 minutes)

  • Welcome participants and explain the session's objective.
  • Briefly discuss the importance of active listening in the professional realm and how it can positively impact their careers.

KEY CONCEPTS (50 minutes)

  • Explain what active listening is and why it's important.
  • Discuss the differences between passive listening and active listening.
  • Identify common barriers to effective listening, such as lack of attention, or distractions.
  • Active Listening. TIPS. How to improve the skill.

SUMMARIZING  (40 minutes)

  • Role playing to put into practice the key concepts
  • Conclusions and Reflections
  • Closure

CLOSURE (5 minutes)

  • Thank participants for their participation and
  • Remind them of the importance of continuing to develop their active listening skills in their professional careers.