Answer - step 4

Section What is fake news?

Writing Task
Example answer:

Dear Sir/Madam,
I am writing to complain about the incorrect news item after the Westminster bridge incident.
Your news channel reported that beautiful messages had been written on a billboard in London. Whilst I loved the message, and although it might be fake, it certainly mirrored my sentiments.

However, it actually turned out to be completely incorrect. I had already reposted it to all my social media channels. Thus it made me look rather foolish, and many others too as I have now read the item in fact went viral.
I find it very worrying that a quality news channel such as yours did not, on this occasion take the time to check the facts. In this instance, it didn’t really matter however, a more serious news item that is actually untrue may have more serious repercussions.

Nowadays we are all very aware of the concept of fake news, as I’m sure your journalists are.
I would suggest that you provide training for your journalists in spotting fake news items so that this situation will not be repeated.

Yours faithfully
JK