As said before, today we will be doing a roleplay. You will have to pair up with a classmate.
There are two types of roleplay we will do today. One is interaction between a waiter and a customer and the second one is a receptionist in a hotel and a customer.
what: role play
how: pair up with a classmate. One will be the customer, the other the waiter or receptionist.
help: Use the conversation cards. You can find the under the header 'exercises'.
time: 20 - 25 minutes switch roles after 5 minutes. Make sure you have done all roles.
outcome: This exercise is so you know how to take an order and how to help customers.
done: Repeat the roleplay until the teacher tells you to stop