Conversation card restaurant
Waiter: Greet the customer and ask what they would like to drink.
Customer: Greet the waiter, tell the waiter what you would like to drink.
Waiter: Say that the drinks will be served soon.
Customer: Thank the waiter.
Waiter: Tell the customer that you have their drinks. Ask what they would like to order.
Customer: Thank the waiter for the drinks. Tell the waiter what you would like to eat.
Waiter: Tell the customer that their food will be ready soon.
Customer: Say thank you.
Waiter: Tell the customer that you have their food. Tell the customer that you hope that they enjoy the meal.
Customer: Call the waiter over and tell the waiter that you dropped your fork. Ask for a new fork.
Waiter: Ask the customer if they enjoyed the meal.
Customer: Tell the waiter that you did or did not enjoy the meal and why.
Waiter: Thank the customer and say goodbye.
Customer: Say goodbye
Conversation card hotel
Receptionist: Greet the customer and ask How you can help them.
Customer: Greet the receptionist and say that you booked a room and would like to check-in.
Receptionist: Ask the customer for their name.
Customer: Say your name.
Receptionist: Tell the customer what floor their room is on and what the room is. Give them the key.
Customer: Thank the receptionist and ask where the elevators and stairs are
Receptionist: Tell the customer that the elevator is at the end of the hallway at the left and that the stairs are next to the elevator.
Customer: Thank the receptionist. Ask the receptionist when breakfast will be served.
Receptionist: Tell the customer that breakfast is served between 8 and 11 in the morning.
Customer: Ask where the breakfast hall is.
Receptionist: Tell the customer that breakfast is in the restaurant on the right side of the main entrance hall.
Customer: Thank the receptionist.
Receptionist: Tell the customer to enjoy their stay and say goodbye.
Customer: Say goodbye