Exercises

Conversation card restaurant

 

Waiter: Greet the customer and ask what they would like to drink.

Customer: Greet the waiter, tell the waiter what you would like to drink.

Waiter: Say that the drinks will be served soon.

Customer: Thank the waiter.

Waiter: Tell the customer that you have their drinks. Ask what they would like to order.

Customer: Thank the waiter for the drinks. Tell the waiter what you would like to eat.

Waiter: Tell the customer that their food will be ready soon.

Customer: Say thank you.

Waiter: Tell the customer that you have their food. Tell the customer that you hope that they enjoy the meal.

Customer: Call the waiter over and tell the waiter that you dropped your fork. Ask for a new fork.

Waiter: Ask the customer if they enjoyed the meal.

Customer: Tell the waiter that you did or did not enjoy the meal and why.

Waiter: Thank the customer and say goodbye.

Customer: Say goodbye

Conversation card hotel

 

Receptionist: Greet the customer and ask How you can help them.

Customer: Greet the receptionist and say that you booked a room and would like to check-in.

Receptionist: Ask the customer for their name.

Customer: Say your name.

Receptionist: Tell the customer what floor their room is on and what the room is. Give them the key.

Customer: Thank the receptionist and ask where the elevators and stairs are

Receptionist: Tell the customer that the elevator is at the end of the hallway at the left and that the stairs are next to the elevator.

Customer: Thank the receptionist. Ask the receptionist when breakfast will be served.

Receptionist: Tell the customer that breakfast is served between 8 and 11 in the morning.

Customer: Ask where the breakfast hall is.

Receptionist: Tell the customer that breakfast is in the restaurant on the right side of the main entrance hall.

Customer: Thank the receptionist.

Receptionist: Tell the customer to enjoy their stay and say goodbye.

Customer: Say goodbye