Explanation

As said before, today we will be doing a roleplay. You will have to pair up with a classmate.

There are two types of roleplay we will do today. One is interaction between a waiter and a customer and the second one is a receptionist in a hotel and a customer.

 

what: role play

how: pair up with a classmate. One will be the customer, the other the waiter or receptionist.

help: Use the conversation cards. You can find the under the header 'exercises'.

time: 20 - 25 minutes switch roles after 5 minutes. Make sure you have done all roles.

outcome: This exercise is so you know how to take an order and how to help customers.

done: Repeat the roleplay until the teacher tells you to stop