Welcome to the last lesson of this chapter. Let's start with looking at the goals for today.
Our goals:
- At the end of this lesson I can help a customer checking in, in a hotel and answer their questions.
- At the end of this lesson I can take a customer's order and answer questions.
There are a lot of hotels and restaurants all over Bali and all over the rest of the world. But, how do you interact with waiters, receptionists and customers?
In the two videos underneath this text you will see the interaction between a waiter and a customer and between a receptionist and a customer.
After you watched the video you are going to do a roleplay. I will explain more after the videos!
In a restaurant https://www.youtube.com/watch?v=bgfdqVmVjfk
In a hotel https://www.youtube.com/watch?v=wyqfYJX23lg