Step 1 - Listening

Resolving conflicts
You are going to watch a video about resolving conflicts.

Exercise 1

In the first part of the video, two ways of dealing with conflicts are introduced.

  1. Zero tolerance policies
  2. Restorative justice

Discuss the following questions in English:

Exercise 3

Now that you’ve watched the video, has your answer to the second question of exercise 1 (“Which way do you think has best”) changed? Explain why (not).